CUSTOMER CARE

Privacy Policy

OVERVIEW

As a digital visitor and shopper of www.komplique.com, you accept the outlined Privacy Policy which details the information we collect about you, how your information is used and secured, as well as the options you have to manage and/or restrict our usage of this information. If you do not want to accept the practices described in this Privacy Policy, please discontinue use of www.komplique.com.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you imply your consent to our collecting that data and using it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. You can opt-out of our mailing list or other communications from Kompliqué at any time. To update your subscription or opt-in status, email customer service at hello@komplique.com. Please be sure to include your email address, full name and mailing address.

THIRD-PARTY PLATFORMS

We use an array of third party partners to help us provide our products and services to you. Services such as email marketing and online payment processing would not be possible without the employment of established, trusted and secure systems provided by reputable companies. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide for us and you.

SECURITY

We do not share our lists with any other organizations. Protecting the security of all personally identifiable information associated with our guests is of utmost concern to us. We use sophisticated encryption and authentication tools to protect the security of your personal information, including credit cards. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Kompliqué strives to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

COOKIES

As you browse www.komplique.com, advertising cookies will be placed on your computer so that we can better understand your product preferences. Our display advertising partner enables us to present you with retargeting advertising on other sites based on your previous interaction with www.komplique.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. Kompliqué also tracks website traffic and use. Measurements that capture website effectiveness, product popularity, and other elements related to your online shopping experience allows Kompliqué to better our products and customer experience. This information is generic, related to Kompliqué website use and product popularity; detailed customer information regarding website use is not collected.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify privacy policy at any time. Any changes made will be posted here. If we are acquired by another company, or a significant portion of our assets is sold to another company, all of the customer information that we have collected may be transferred to the new company. This would include both financial records and consumer information.

Please contact us at info@komplique.com should you have any questions about this Privacy Policy.

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